Shipping & Returns

Worldwide shipping

We ship to over 50 countries via DHL Express and FedEx, fully insured and tracked. Fragile pieces are packed in hand-built wooden crates.

Delivery times

• · India: 3–5 business days
• · Asia, Middle East: 5–10 business days
• · Europe, Americas, Australia: 7–14 business days
• · Custom commissions: 3–6 weeks production + shipping

Returns

Non-custom pieces may be returned within 14 days of delivery in original condition. Custom commissions are final sale. Email us at jainavneetarthandicrafts@gmail.com to initiate a return.

Customs & duties

International orders may be subject to import duties payable on arrival. These are the buyer's responsibility and are not included in our pricing.